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Shipping Policy

Shipping Policy

1. Shipping Options

We offer various shipping options to ensure you can choose the delivery method that suits you best. The available options will be displayed during the checkout process. Typically, we use YunExpress for international shipping by default. Upon arrival of your package in your country, DHL or FedEx will handle the delivery to your exact address. In case DHL or FedEx is unable to deliver your order on time due to overload, we will utilize other service providers for supplementary delivery.

2. Shipping Duration

The delivery time varies depending on the shipping option and destination. We strive to process and ship your order as quickly as possible. The standard delivery option has a delivery time of 6-10 business days. If you choose to pay an additional 5 euros for shipping, the delivery time will be shortened to 5-8 business days.

3. Shipping Costs

Shipping costs are based on your order amount. Orders over 30 euros benefit from free delivery; otherwise, a shipping fee of 5 euros will be charged. If you desire faster delivery, you can add an additional 5 euros for shipping costs during the checkout process.

4. International Deliveries

Additional fees, taxes, or duties incurred during international shipping will be covered by us.

5. Shipment Tracking

We provide shipment tracking for many shipping options. You will receive a shipping confirmation email with a tracking link after your order has been shipped.

6. Delivery Address

The delivery address provided will be used according to the information in your order. Please ensure that you provide the correct address when placing your order.

7. Delivery Delays

We apologize in advance if there are any delivery delays beyond our control, such as extreme weather conditions or unforeseen events. However, we will make every effort to ensure that your order is delivered as quickly as possible.

8. Returns and Exchanges

Information regarding returns and exchanges can be found in our return policy.

This shipping policy is designed to provide you with an overview of our delivery terms. For further information and specific details, we recommend reading our complete terms and conditions. If you have any questions, please feel free to contact us.